Education

Business Phone System Installation Downtime

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Business Phone System Installation Downtime

The question that every customer has when getting ready to replace their old phone system is how long we will be down during the transition? The answer to that varies from customer to customer, but for most customers, the answer is you will not be down at all. Customers that are upgrading from a legacy […]

Education

What is Unified Communications?

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What is Unified Communications?

Unified Communications is the integration of message delivery, different forms of communications, and media delivered by a telephony solution. One such solution is the Allworx phone system. The Allworx Business phone system provides users the ability to receive voicemail messages via email as well as furnishing different presence settings to allow for custom call routing […]

Education

Allworx Interact Professional Explained

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Allworx Interact Professional Desktop App

Allworx Interact Professional is a desktop app that allows the user to have what is essentially a receptionist console on their computer screen. We integrate Allworx Interact Professional with the Allworx PBX. On one screen the user can see every single phone on the system. This screen shows who is on or off the phone. […]

Education

Premise Based VOIP VS Hosted VOIP

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Premise Based VOIP VS Hosted VOIP

Hosted VOIP Solutions have been gaining consideration in the past several years due to the low upfront cost of deployment. A Hosted provider will sell or direct the customer to buy Generic SIP phones that are relatively inexpensive. These phones are then configured by the customer to register to the Hosted VOIP providers Soft switch. […]