Education

My Allworx manager

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My Allworx Manager

The Allworx Business VOIP phone system can allow end-users to customize the way their phone behaves. With My Allworx Manager portal, the administrator can enable specific end users the privilege to access their own portal login to the phone system. This allows the end-user to create custom call routes as well as view call history […]

Education

Allworx VOIP Phone System Firewall Explained

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Allworx phone system built-in firewall

One of the abilities that differentiate the Allworx phone system is the built-in firewall. The Allworx Business VOIP phone system has a built-in firewall with a VPN (Virtual Private Network), allowing it to have its own public IP address. This simplifies the deployment of many of today’s mobility features, such as the Reach smartphone app. […]

Education

Business Phone System Installation Downtime

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Business Phone System Installation Downtime

The question that every customer has when getting ready to replace their old phone system is how long we will be down during the transition? The answer to that varies from customer to customer, but for most customers, the answer is you will not be down at all. Customers that are upgrading from a legacy […]

Education

What is Unified Communications?

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What is Unified Communications?

Unified Communications is the integration of message delivery, different forms of communications, and media delivered by a telephony solution. One such solution is the Allworx phone system. The Allworx Business phone system provides users the ability to receive voicemail messages via email as well as furnishing different presence settings to allow for custom call routing […]

Education

Allworx Interact Professional Explained

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Allworx Interact Professional Desktop App

Allworx Interact Professional is a desktop app that allows the user to have what is essentially a receptionist console on their computer screen. We integrate Allworx Interact Professional with the Allworx PBX. On one screen the user can see every single phone on the system. This screen shows who is on or off the phone. […]

News

Patriot Communications is now an Enterprise HP Aruba partner

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Patriot Communications is now an Enterprise HP Aruba partner

Patriot Communications is now an Enterprise HP Aruba partner. If you are looking to upgrade your old Cisco or Adtran switches HP Aruba is the product you should be considering. HP Aruba offers a wide variety of switching products from layer 2 to Layer 3 stackable Campus switches and high availability redundant capable cores. These […]

Education

Premise Based VOIP VS Hosted VOIP

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Premise Based VOIP VS Hosted VOIP

Hosted VOIP Solutions have been gaining consideration in the past several years due to the low upfront cost of deployment. A Hosted provider will sell or direct the customer to buy Generic SIP phones that are relatively inexpensive. These phones are then configured by the customer to register to the Hosted VOIP providers Soft switch. […]

News

Attention current X series Allworx customers

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Allworx customers can upgrade to the new connect series

If you have an existing X series Allworx phone system (6x, 6×12 or 48x) then now is the time to trade in for the new Connect series. The Connect series uses a solid State Drive instead of the old Compact Flash card. The new Connect series also have Gigabit Ethernet interfaces with Vlans and much […]